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Terms & Conditions

Here are my terms and conditions for when ordering synthetic dreads.

If you do have any questions please contact me

 

Payment

 

I  accept Paypal, or if you are in the UK I can also accept cheque or postal orders.

If you purchase via my Etsy shop you can also pay by credit / debit card or Etsy gift cards, as well as Paypal.

Payment must be paid in GBP.

 

You can either pay for your order in full upfront or pay in instalments. Full payment, or half the payment, confirms your order. 50% of the dread price (not including postage) is non refundable due to supplies being used and time taken to make your set.

Your order is not confirmed nor will be started until a deposit or full payment has been made.

If you wish to pay by instalments the final payment must be made within 3 weeks after your dread kit is finished.

 

Postage

 

I ship Worldwide. All of my parcels are sent via Royal Mail.

I will offer you the postage price for both uninsured and insured postage.

I am not responsible for uninsured parcels that may go missing or any custom charges/ fees your country may have.

I post from the UK so postage times will vary. I will inform you of postage time to your country.

 

Time Frame

 

The time your dread kit will take to make depends on my current order list and the size/ complexity of your order. I will give you a specific time frame when we discuss your order. My average turn around time is 3-4 weeks (not including postage time).

 

Returns

 

I cannot accept returns on dreads due to health and safety issues. When you order your dreads I will keep you fully updated with photos to make sure your dreads are exactly how you would like them.

However, in the unlikely event that you are at all unhappy with your order please do contact me.

 

Please note I do have cats but they do not go in my dread work / store room

collagetandcpage Dread Info FAQ